Lineage Inc. received the Temperature Controlled Storage Operator of the Year Award during the recently held 2025 Temperature Controlled Storage & Distribution-organized competition in the United Kingdom. The recognition celebrates organizations that set the benchmark for customer quality and care in the cold storage logistics industry.
The company’s award entry emphasized the way it works side by side with customers, from finding more warehouse space when needed to responding quickly to market shifts, all while keeping accuracy and timeliness front and center.
Another factor in the recognition was Lineage’s customer satisfaction score (CSAT), averaging 4.79 out of 5 across its sites in the UK. This score is a sign of both the effort team members put in, and the trust customers place in them.
The judges also noted Lineage’s role in advancing sustainability across the cold chain. As a founding member of the Move to -15°C coalition, Lineage is championing efforts to reduce energy consumption and emissions in frozen storage, working alongside customers to generate real-world insight needed to advocate for regulatory change.
Claire Walters, regional vice president of Lineage UK operations stated: “Winning this award is an incredible honor and a true reflection of the passion and dedication of our teams across the United Kingdom. Every day, they go above and beyond to serve our customers with care, precision and consistency, while also leading the charge toward a more sustainable cold chain. I’m immensely proud of what we’ve achieved together, grateful to our customers for their trust and to the TCS&D Awards for this recognition.”
Lineage is the world’s largest global temperature-controlled warehouse REIT with a network of over 485 strategically located facilities offering approximately 7.9 million square meters and approximately 3.1 billion cubic feet of capacity across countries in North America, Europe and the Asia-Pacific region. Coupling end-to-end supply chain solutions and technology, it partners with some of the world’s largest food and beverage companies to help increase distribution efficiency, advance sustainability, minimize supply chain waste and feed the world.
